Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

"mchlpr" Error message popping up

After updating to the new OS Catalina, I constantly get a error message popping up;

"Mchlpr" will damage your computer. You should move it to the bin.

Posted on Oct 8, 2019 7:43 AM

Reply
Question marked as Best reply

Posted on Oct 8, 2019 8:08 AM

Solution:

Go to system preferences > users and groups > click on your account > login items > remove malware from startup.

Go to System Preferences > Console > System Log.

Copy the path showing the failure reason (When validating : Users/username/Library/Application Support/MCR/mchlpr.app/Contents/MacOS/mchlpr)

Open Finder > click Go in the toolbar > go to folder > paste the path.

This will bring you to the virus file called "mchlpr". Delete this file and empty trash.


15 replies
Question marked as Best reply

Oct 8, 2019 8:08 AM in response to ameer7777

Solution:

Go to system preferences > users and groups > click on your account > login items > remove malware from startup.

Go to System Preferences > Console > System Log.

Copy the path showing the failure reason (When validating : Users/username/Library/Application Support/MCR/mchlpr.app/Contents/MacOS/mchlpr)

Open Finder > click Go in the toolbar > go to folder > paste the path.

This will bring you to the virus file called "mchlpr". Delete this file and empty trash.


"mchlpr" Error message popping up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.