New iOS update 13 - can’t delete “trash” Folder

Oct 11, 2019 8:54 AM in response to Sunnydaze19

If your email account is a Gmail account, follow these steps:

• Go into Settings / Passwords & Accounts / Gmail account
• Tap on the account (e.g. myname@gmail.com)
• Tap on Advanced
• Under Move Discarded Messages Into, tap on Deleted Mailbox
• Tap on Account at the top left of screen
• Tap on Done
• Tap on Accounts
• Close Settings
• Close the Mail app if it was open
• Reopen the Mail app and go to any of your Mailboxes, click Edit and then Select All and you should see at the bottom - Mark, Move, Trash (or Delete)

It's important to close out of Settings and the Mail app for the changes to take affect

I’m having the exact same issue. How can I delete entire trash bin will select all and delete like in IOS 12. Please fix this or I won’t be able to use apples mail app.

If your email account is a Gmail account, follow these steps:

• Go into Settings / Passwords & Accounts / Gmail account
• Tap on the account (e.g. myname@gmail.com)
• Tap on Advanced
• Under Move Discarded Messages Into, tap on Deleted Mailbox
• Tap on Account at the top left of screen
• Tap on Done
• Tap on Accounts
• Close Settings
• Close the Mail app if it was open
• Reopen the Mail app and go to any of your Mailboxes, click Edit and then Select All and you should see at the bottom - Mark, Move, Trash (or Delete)

It's important to close out of Settings and the Mail app for the changes to take affect.

Thank you for posting this question so clearly!! I had the same problem, after the iOS 13 upgrade my DELETE ALL trash e-mail option disappeared, forcing me to delete trash e-mails one at a time. What fun, eh?

But if you jump through all the hoops in Apple’s answer you can reset each of your e-mail accounts to DELETE instead of ARCHIVE, and the DELETE ALL option is resurrected. YAY!!

Hey Sunnydaze19,

If I understand correctly, you are trying to select all emails and delete them all at once. I would recommend you use this article, it explains the ways that are available to delete emails on the iPhone.

How to delete emails on your iPhone, iPad, and iPod touch

Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.

Thank you for using Apple Support Communities. Have a good one.

To sal5260

this has been posted several times. I followed the directions. It works.

Apple should have been more transparent.

Be sure to click “Done” and back out back to Passwords/Accounts

• Go into Settings / Passwords & Accounts / Gmail account
• Tap on the account (e.g. myname@gmail.com)
• Tap on Advanced
• Under Move Discarded Messages Into, tap on Deleted Mailbox
• Tap on Account at the top left of screen
• Tap on Done
• Tap on Accounts
• Close Settings
• Close the Mail app if it was open
• Reopen the Mail app and go to any of your Mailboxes, click Edit and then Select All and you should see at the bottom - Mark, Move, Trash (or Delete)

It's important to close out of Settings and the Mail app for the changes to take affect.

Losproblems2

this works

steps:

• Go into Settings / Passwords & Accounts / Gmail account
• Tap on the account (e.g. myname@gmail.com)
• Tap on Advanced
• Under Move Discarded Messages Into, tap on Deleted Mailbox
• Tap on Account at the top left of screen
• Tap on Done
• Tap on Accounts
• Close Settings
• Close the Mail app if it was open
• Reopen the Mail app and go to any of your Mailboxes, click Edit and then Select All and you should see at the bottom - Mark, Move, Trash (or Delete)

It's important to close out of Settings and the Mail app for the changes to take affect.

Sue_bee

• Go into Settings / Passwords & Accounts / Gmail account
• Tap on your account (for example susumail@gmail.com)
• Tap on ”Advanced”
• Under “Move Discarded Messages Into”, tap on “Deleted Mailbox”
• then Tap on “Account“ at the top left of screen
• Tap on “Done”
• Tap on ”Accounts”
• Close Settings
• Close the Mail app if it was open
• Reopen the Mail app and go to any of your Mailboxes, click Edit and then Select All and you should see at the bottom - Mark, Move, Trash (or Delete)

It's important to close out of Settings and the Mail app for the changes to take affect.

Brewdogg12

yeah. Apple dropped the ball. Thankful that geeks know a work-around

• Go into Settings / Passwords & Accounts / Gmail account
• Tap on the account (e.g. myname@gmail.com)
• Tap on Advanced
• Under Move Discarded Messages Into, tap on Deleted Mailbox
• Tap on Account at the top left of screen
• Tap on Done
• Tap on Accounts
• Close Settings
• Close the Mail app if it was open
• Reopen the Mail app and go to any of your Mailboxes, click Edit and then Select All and you should see at the bottom - Mark, Move, Trash (or Delete)

It's important to close out of Settings and the Mail app for the changes to take affect.

for jadby and others here’s the notes someone provided me to get trash deleted

steps:

• Go into Settings / Passwords & Accounts / Gmail account
• Tap on the account (e.g. myname@gmail.com)
• Tap on Advanced
• Under Move Discarded Messages Into, tap on Deleted Mailbox
• Tap on Account at the top left of screen
• Tap on Done
• Tap on Accounts
• Close Settings
• Close the Mail app if it was open
• Reopen the Mail app and go to any of your Mailboxes, click Edit and then Select All and you should see at the bottom - Mark, Move, Trash (or Delete)

It's important to close out of Settings and the Mail app for the changes to take affect.

For beachouse1234

this works to give you control of deleting your trash

steps:

• Go into Settings / Passwords & Accounts / Gmail account
• Tap on the account (e.g. myname@gmail.com)
• Tap on Advanced
• Under Move Discarded Messages Into, tap on Deleted Mailbox
• Tap on Account at the top left of screen
• Tap on Done
• Tap on Accounts
• Close Settings
• Close the Mail app if it was open
• Reopen the Mail app and go to any of your Mailboxes, click Edit and then Select All and you should see at the bottom - Mark, Move, Trash (or Delete)

It's important to close out of Settings and the Mail app for the changes to take affect.

How to be able to delete trash

steps:

• Go into Settings / Passwords & Accounts / Gmail account
• Tap on the account (e.g. myname@gmail.com)
• Tap on Advanced
• Under Move Discarded Messages Into, tap on Deleted Mailbox
• Tap on Account at the top left of screen
• Tap on Done
• Tap on Accounts
• Close Settings
• Close the Mail app if it was open
• Reopen the Mail app and go to any of your Mailboxes, click Edit and then Select All and you should see at the bottom - Mark, Move, Trash (or Delete)

It's important to close out of Settings and the Mail app for the changes to take affect.

Coozoe

fortunately, there’s a workaround

As for glitches and errors in 13.1.2, Steve Jobs must be rolling over in his grave.

steps:

• Go into Settings / Passwords & Accounts / Gmail account
• Tap on the account (e.g. myname@gmail.com)
• Tap on Advanced
• Under Move Discarded Messages Into, tap on Deleted Mailbox
• Tap on Account at the top left of screen
• Tap on Done
• Tap on Accounts
• Close Settings
• Close the Mail app if it was open
• Reopen the Mail app and go to any of your Mailboxes, click Edit and then Select All and you should see at the bottom - Mark, Move, Trash (or Delete)

It's important to close out of Settings and the Mail app for the changes to take affect.

Huh?

If you did the following, everything will work.

at worst to click edit, select all, click delete tab, and maybe confirm delete

steps:

• Go into Settings / Passwords & Accounts / Gmail account
• Tap on the account (e.g. myname@gmail.com)
• Tap on Advanced
• Under Move Discarded Messages Into, tap on Deleted Mailbox
• Tap on Account at the top left of screen
• Tap on Done
• Tap on Accounts
• Close Settings
• Close the Mail app if it was open
• Reopen the Mail app and go to any of your Mailboxes, click Edit and then Select All and you should see at the bottom - Mark, Move, Trash (or Delete)

It's important to close out of Settings and the Mail app for the changes to take affect.

hmmm.

something got missed

Copy and print the steps

check off each one, possibly the last part of step 4

steps:

• Go into Settings / Passwords & Accounts / Gmail account
• Tap on the account (e.g. myname@gmail.com)
• Tap on Advanced
• Under Move Discarded Messages Into, tap on Deleted Mailbox
• Tap on Account at the top left of screen
• Tap on Done
• Tap on Accounts
• Close Settings
• Close the Mail app if it was open
• Reopen the Mail app and go to any of your Mailboxes, click Edit and then Select All and you should see at the bottom - Mark, Move, Trash (or Delete)

It's important to close out of Settings and the Mail app for the changes to take affect.