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Updated my iPad to the newest iOS yesterday and now is dead

I have updated my I pad with the newest Update yesterday. Now it is dead. I Can not shut it down and I Can not touch the screen.



[Re-Titled by Moderator]


iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Oct 9, 2019 3:18 AM

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Question marked as Top-ranking reply

Posted on Oct 9, 2019 4:55 AM

Have you tried the new hard reset procedure for the new 2018 iPad Pro models?


1. Press and release the volume UP button.

2. Then immediately press and release the volume DOWN button.

3. Then, press and hold the Power button at the top. You will see the Slide to Power off button, but keep on holding down the Power button until you see the Apple logo, then let it go.


Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.



Good Luck!

2 replies
Question marked as Top-ranking reply

Oct 9, 2019 4:55 AM in response to lone47

Have you tried the new hard reset procedure for the new 2018 iPad Pro models?


1. Press and release the volume UP button.

2. Then immediately press and release the volume DOWN button.

3. Then, press and hold the Power button at the top. You will see the Slide to Power off button, but keep on holding down the Power button until you see the Apple logo, then let it go.


Once you have performed all the steps, wait for a few seconds and your 2018 iPad Pro will boot up completely to the iPad Pro’s Lock screen.



Good Luck!

Updated my iPad to the newest iOS yesterday and now is dead

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