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internet connection good but no web pages

Having problems opening any web pages.

It took me 4 tries to get to this site.

According to speed test I have a download speed of 32 mbs; wifi strength is 4 bars at top of screen; in system preferences > networks I am connected with an IP address.

Started having problems yesterday but is hopeless today.

I ran First Aid in Disk Utility, I cleared all History and cache, I even reloaded OS Mojave.

Running iMac (Retina 5K, 27-inch, Late 2015: Processor 3.2 GHz Intel Core i5: Memory 8 GB 1867 MHz DDR3: Graphics AMD Radeon R9 M380 2 GB.

Is there something I'm missing? Is someone tapping into my Mac?

Not only Safari but FireFox is affected also.

iMac Line (2012 and Later)

Posted on Oct 9, 2019 7:07 AM

Reply
Question marked as Best answer

Thanks for all the help!

Installed new Safari and upgraded to Catalina.

Not having problem now.

Posted on Oct 9, 2019 3:15 PM

2 replies
Question marked as Helpful

Oct 9, 2019 9:35 AM in response to trouble me

What exactly happens if you try to access a website, in Safari or Firefox? Any error message? Be specific, please.


Do you see something like this, even if you know the site exists (e.g. http://www.apple.com)?




Go to System Preferences->Network. Does Wifi show a green dot (and say Connected)?


This could be a DNS issue.


Select your Wifi on the left and click on Advanced...

then click on DNS.


What do you see under DNS Servers?

If it is a grey IP (automatically furnished by your router), try adding the 8.8.8.8 address.

Any changes?




5 replies
Question marked as Helpful

Oct 9, 2019 9:35 AM in response to trouble me

What exactly happens if you try to access a website, in Safari or Firefox? Any error message? Be specific, please.


Do you see something like this, even if you know the site exists (e.g. http://www.apple.com)?




Go to System Preferences->Network. Does Wifi show a green dot (and say Connected)?


This could be a DNS issue.


Select your Wifi on the left and click on Advanced...

then click on DNS.


What do you see under DNS Servers?

If it is a grey IP (automatically furnished by your router), try adding the 8.8.8.8 address.

Any changes?




internet connection good but no web pages

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