Can’t enlarge pictures in text message

I updated my phone the other day and now I can’t enlarge a picture in a text message. When I hold on the picture all it wants to do is to delete it! How do I zoom in to look at a picture close up?

Posted on Oct 9, 2019 8:24 AM

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Posted on Jan 11, 2020 9:34 PM

Brand new iphone 11 up to date ios as of Jan 20. A gentle press on the image initiates a haptic response and the image swells in size. You can then enlarge it. Be quick as it reverts. Press copy and it saves in images.

82 replies

Mar 5, 2020 11:18 PM in response to 14music

I believe I have figured it out. If you go to the picture within a text and try to enlarge it you get the blue circle checkmark to the left of the picture. If you first see the picture and just tap (no need to tap it hard) the picture you can then use finger spread to enlarge the pic.


If you forget and do the way we used to, just cancel and then tap the pic.


Hope this helps.

Oct 4, 2020 4:58 AM in response to 14music

I have an iPhone SE and have the same problem. It’s way annoying but if you go to information button up the top of the screen, you can go to where all of the photos and links that you and the sender have shared are collected and it doesn’t happen there. You can still zoom the photos by finger pinching them out as usual.

Good to know that it’s an Apple problem and not just my phone being a pain.

Nov 28, 2019 2:03 PM in response to Joe Vincent

Thank you Joe Vincent! What you would least expect on a touch interface to stab at the screen fast and firm but it does work oddly enough. No support or response from Apple of course, takes an end user to accidentally find the solution and post. Thank you for sharing. I'm sure your response will help many as this seems to be a common problem for users since IOS 13. Thank you Apple for not having a clue reading the thread and giving an answer nothing even close to resolve. You would expect better support from Apple. Thankfully us end users can share what we find with others.

Dec 11, 2019 11:35 AM in response to Jeff Gleason1

I had the same experience - showing the circles with check marks in them - and then it just occurred to me that I was in a "delete selected" mode or something. You have to cancel out of that first (upper right "cancel"), then it works.


So the correct procedure is NOT to 2-finger spread on an image to zoom - that is what gets you into that "delete selected" mode described above. You have to tap on the image once first, it expands to fill screen, THEN you can 2-finger spread zoom in further.

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Can’t enlarge pictures in text message

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