Security and Privacy - Screen Recording preference

Question

Security and Privacy - Screen Recording preference

Mac OS Catalina

I have two menu apps (Bartender 3 and Default Folder) which are asking that the screen recording preference be set in order to operate. However, when I go to Security and Privacy -> Screen Recording, there is nothing but a message "Apps that have requested access to record the contents of your screen will appear here." Both of these apps work on other Catalina systems at least according to their developers. What is blocking their requests from appearing in the Screen Recording window? Is there a CLI command to add apps to the Screen Recording window?

iMac Line (2012 and Later)

Posted on Oct 9, 2019 8:25 PM

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Answer 1

Oct 12, 2019 4:02 AM in response to Michael Dillingham

This is too frustrated, finally I solved the problem by remove the TCC.db file in "/Library/Application Support/com.apple.TCC" directory , remember using sudo privilege, and reboot the system, then the apps can appear in the Screen Recording.

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Answer 2

Oct 14, 2019 1:54 AM in response to Michael Dillingham

I have tried a completely fresh install of Catalina on a freshly formatted drive. With no other software installed except the base software installed by Apple, the installation of Default Folder and Bartender 3 both fail. The following is the error being generated for both applications.

tccd CS_PLATFORM_BINARY set but not AppleSigned; prompt policy is Deny.

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Answer 3

dialabrain

Level 10

126,695 points

Oct 14, 2019 2:32 AM in response to Michael Dillingham

I downloaded Bartender 3 just to see what may be going on. Unfortunately for me it installed without a hitch. Question, did you click on the two buttons on install to open System Preferences or just open System Preferences manually?

Tested on a Late 2015 27" 5K iMac running Catalina.

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Answer 4

Oct 14, 2019 4:41 PM in response to dialabrain

I believe that I have found the issue with my installation. After reading through the support site for Bartender 3 I found a reference that SIP needs to be enabled in order for these apps to register. So, I re-enabled SIP on my system (I am a part time developer, so I keep SIP disabled.), this resolved the issue of the apps not appearing in the Screen Recording preference pane. Once the apps were registered, I was able to go back and disable SIP without any further problems.

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Answer 5

Oct 23, 2019 2:27 PM in response to planetmonk

@planetmonk That solved the issue for me, but for a different application (Sip). In the past, I liked to organize applications I wouldn't typically launch directly in the Utilities sub-folder, but this was messing with Catalina's new permissions model. Moving the app up to the Applications directory and restarting the app fixed the issue for me.

For any others out there with similar issues, try those Mac Bartender suggestions.

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Answer 6

mitang

Level 1

4 points

Oct 31, 2019 1:17 AM in response to Michael Dillingham

I solved this problem by reinstalling the app in question. In my case it was Skype and its screens sharing.

The moment I tried to share the screen via reinstalled Skype, it appeared in Screen Recording pane and I could check it.

I hope it solves all your problems.

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Answer 7

Oct 11, 2019 11:26 AM in response to Michael Dillingham

Yea I am having the same issue with Launchbar and Default Folder.

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Answer 8

Oct 12, 2019 12:59 AM in response to Michael Dillingham

Yes, I have the same issue

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Answer 9

Oct 14, 2019 1:14 AM in response to hackerain

Hopefully, this tip will help someone else. Unfortunately, it did not work for me. Thanks for the posting.

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Answer 10

dialabrain

Level 10

126,695 points

Oct 14, 2019 5:09 PM in response to Michael Dillingham

Glad it's working for you. I uninstalled my copy. I don't have enough icons on a 27" to need it.

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Answer 11

Oct 16, 2019 6:16 PM in response to Michael Dillingham

As far as Batender is concerned, this page at the developers site may provide some help: https://www.macbartender.com/b3_knowledge/bartender-not-in-screen-recording-preferences/

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Security and Privacy - Screen Recording preference

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