Catalina upgrade broke my iMac
I have a 4 year old iMac in perfect working order. I downloaded Catalina and there was some problem with the installation. I hours on the phone with Apple support doing all sorts of resets but nothing worked. I was sent to the Genius Bar of London White City’s Apple Store. There the system appeared to work but it was clearly now working as it should. They still sent me home with little information. When I got home the computer doesn’t start up. It goes to the Apple logo and is stuck there with an empty progress bar. I’ve spend all day on the phone with Apple support but nothing works. I am stuck with an iMac that no longer works and Apple is not offering any further assistance.
Any help, please?