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We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
This app goes as far as my filing the password in and touching it to go to the next screen and the App closes. This works OK on my wife's iPhone 6 but not on may new iPhone 11. Any ideas??
iPhone 11
I have an iPhone 11 Pro, iOS 13.1.2. I see the same behavior you described.
I also have a Mac running MacOS Catalina. AirPort Utility works fine there.
I will submit a Feedback note to Apple, using this URL:
OK, I just solved this issue on my iPhone. I deleted the AirPort Utility and re-downloaded it from the App Store.
I was then able to enter my device's password, and was then asked if I wished to save that password so I would not be asked again. I chose to save it, but I don't think that would matter. Anyway, the AirPort Utility works just fine on my iPhone now!
By the way, I had the same experience on my iPad using iPadOS 13.2.1.
Airport Utility App iphone11
