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Storage

It says my iPhone storage is full. When I deleted everything off my phone it was still full.

iPhone XR

Posted on Oct 10, 2019 6:56 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 15, 2019 11:55 AM


Hello sopaulie13,


Thanks for visiting the Apple Support Communities and asking about your storage. Please verify the alert you are receiving. Is it asking about the device storage, or storage in iCloud? Here are some articles with information to help you make space in both areas.


1. Before doing anything, I recommend making a backup of the device.



2. If you have data in iCloud, I recommend you back that up as well, before making any changes. Use these two articles:




3. This article will help you differentiate the device storage and iCloud storage.



4. These articles will help you make more storage space.





Thanks and have a wonderful day.

1 reply
Question marked as Top-ranking reply

Oct 15, 2019 11:55 AM in response to sopaulie13


Hello sopaulie13,


Thanks for visiting the Apple Support Communities and asking about your storage. Please verify the alert you are receiving. Is it asking about the device storage, or storage in iCloud? Here are some articles with information to help you make space in both areas.


1. Before doing anything, I recommend making a backup of the device.



2. If you have data in iCloud, I recommend you back that up as well, before making any changes. Use these two articles:




3. This article will help you differentiate the device storage and iCloud storage.



4. These articles will help you make more storage space.





Thanks and have a wonderful day.

Storage

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