Slow photo sync

Hi,

since a view months I had problems with syncing photos on MacOS with iTunes on my iOS devices. I hoped, that this will be solved with Catalina, but nothing happened. For my mails then and now to Apple I received no feedback so far.


It works with images in photos app, but when I want to sync photos from normal MacOS directories it takes hours. Deleting photo cache helps once, but thereafter same problem.....any ideas?

iMac Line (2012 and Later)

Posted on Oct 11, 2019 10:47 AM

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Posted on Oct 13, 2019 7:41 AM

I have been having the same issue too. Started last February/March and only solution that was to get a copy of iTunes 12.9.2.5 and use that. Everything went back to normal..

Now that we are on Catalina and iTunes won't even open, a new fix is required. Only thing I've found so far is to delete the iPod photo cache every single time I press sync. It takes well under an hour to re-sync c10,000 photos/500 videos to my phone but if the cache isn't deleted every single time it just syncs for hours and hours to the point where I now only do it overnight.

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Question marked as Top-ranking reply

Oct 13, 2019 7:41 AM in response to sascha m.

I have been having the same issue too. Started last February/March and only solution that was to get a copy of iTunes 12.9.2.5 and use that. Everything went back to normal..

Now that we are on Catalina and iTunes won't even open, a new fix is required. Only thing I've found so far is to delete the iPod photo cache every single time I press sync. It takes well under an hour to re-sync c10,000 photos/500 videos to my phone but if the cache isn't deleted every single time it just syncs for hours and hours to the point where I now only do it overnight.

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Slow photo sync

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