Apple ID

I changed my apple id email but it's still pops up as the old one, what do I do?

Posted on Oct 11, 2019 3:24 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2019 4:21 PM

If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support     


Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

1 reply
Question marked as Top-ranking reply

Oct 11, 2019 4:21 PM in response to brook144

If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support     


Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID. 


Purchase History Review

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.