Selling with Catalina - ?

How to prepare an iMac computer (late 2014) for sale that has Catalina installed?

Posted on Oct 11, 2019 3:23 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 11, 2019 3:43 PM

The first thing you need to do is for all users in all accounts on the machine to log in to their accounts, and then go into System Preferences -> Internet Accounts and delete everything. This will help later if an account has any sort of two-factor authentication or other limits.


Be sure to back up the Mac, and remove any data you want to keep. There is no coming back from what will happen next.


I recommend taking it to the Apple Store at this point, if there is one that is practical for you to get to, and they will help. You'll likely need to transport or pack the iMac for a buyer anyway, so hopefully moving it is not too bad for you.


If that is not possible, you can reboot your Mac and hold down Control + R to enter a "recovery mode," and use Disk Utility to erase your drive. Follow the menu on the screen. If you have not encrypted your drive (and you are not 100% sure that you encrypted your drive) with FaultVault, you'll want to choose the option for a "secure erase." It never hurts to do that, but it could be an overnight process (or more), so please be patient.


See https://www.mactip.net/how-to-securely-wipe-your-mac-hard-drive-before-selling-it/ for an example (Catalina and your iMac will look a little different).


Best of luck!

6 replies
Question marked as Top-ranking reply

Oct 11, 2019 3:43 PM in response to bobferg2

The first thing you need to do is for all users in all accounts on the machine to log in to their accounts, and then go into System Preferences -> Internet Accounts and delete everything. This will help later if an account has any sort of two-factor authentication or other limits.


Be sure to back up the Mac, and remove any data you want to keep. There is no coming back from what will happen next.


I recommend taking it to the Apple Store at this point, if there is one that is practical for you to get to, and they will help. You'll likely need to transport or pack the iMac for a buyer anyway, so hopefully moving it is not too bad for you.


If that is not possible, you can reboot your Mac and hold down Control + R to enter a "recovery mode," and use Disk Utility to erase your drive. Follow the menu on the screen. If you have not encrypted your drive (and you are not 100% sure that you encrypted your drive) with FaultVault, you'll want to choose the option for a "secure erase." It never hurts to do that, but it could be an overnight process (or more), so please be patient.


See https://www.mactip.net/how-to-securely-wipe-your-mac-hard-drive-before-selling-it/ for an example (Catalina and your iMac will look a little different).


Best of luck!

Oct 12, 2019 7:16 AM in response to rkaufmann87

Thank you. That is a perfect outline and is what I will probably do. I'm considering giving the computer to a distant family member several states away. Someone replied that I would do better installing the original software that came with computer when I purchased it from Apple. Upon reflection, that does seem the best answer - just let the new owner go through the upgrades with his own data. It's like losing an old faithful friend.


Thanks again for your time.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Selling with Catalina - ?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.