Cannot enable Voice Control in Catalina. Is my iMac too old?

What iMacs are capable of Voice Control using Catalina?


I have a late 2012 iMac running Catalina, but Voice Control will not enable. I check the box, but after a few seconds it just spontaneously unchecks, with no error message.


Is my iMac too old for Voice Control? Is there another explanation?

Posted on Oct 11, 2019 7:37 PM

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Posted on Apr 4, 2020 11:54 AM

Solved it just now. It took a call to Apple, and I wanted to share the not-obvious-to-me solution. Something inside my longstanding Admin account was blocking the required Voice Command package download from completing successfully. Nuking and re-creating my Admin account seems to have fully resolved the issue.


Cheers! Stay safe and healthy...now with Accessible Social Distancing!


=== informal notes ===


Same problem here. Trying out Advanced Dictation for the first time...huh! Replaced by Voice Control with Catalina.


OK, no troubles. Enable Voice Control > the checkbox in system preferences spontaneously unchecks after a few seconds. Same message as quoted above logged in /var/log/system.log:

Apr  4 11:40:56 <My>-MacBook-Pro assistantd[2118]: rootless_convert_to_datavault: rootless_set_storage_class(/Users/<myuser>/Library/Caches/VoiceTrigger/SATUpload): Operation not permitted


I added user+group+other Write permission to this folder. No luck.

Removed (renamed) ~/Library/Caches, so whatever cache is the problem would start fresh. ALSO no luck.

Rebooted in Safe Mode. (I'm not sure how this would help...whatever Safe Mode is, it also didn't help.)


Called Apple Support. Their wait times are REALLY LONG right now. (Like 45 minutes. There are a HUGE number of people who are trying to work from home...including a TON of MDs seeing patients with a telemedicine visit for the first time ever. I get it! Thanks Apple for providing and supporting this life-saving technology!!) I persisted on hold and got a helpful human tech.


Here's the steps which worked for my 2016-vintage MacBook Pro:

  • Preferences > Users > Create new Admin account
  • Log in as the new Admin account.
  • Preferences > Users > Delete the existing Admin account. (!!! BE SURE TO not change the Home folder. This was all of my user data. Back up your mac if you have not done that recently!!!)
  • Preferences > Accessibility > enable Voice Control. (The microphone widget appeared for the first time ever!)
  • Finder > browse to /Users, find the folder for <mylogin>, which is now called "<mylogin> (Deleted)". Rename to "<mylogin>".
  • Create new Admin user with my original identity. Choose "reuse existing home folder", and make that account an admin account.
  • Log in as my original identity.
  • Delete the temporary Admin account.
32 replies

May 19, 2020 12:59 PM in response to Isymayell

I also have the same problem. It is very annoying since i really need this feature.

Tried to follow the steps above but newly created admin account also has the problem.

I have not deleted my original account, though, i am not sure if this is important.

I could not understand this step when i need to delete my original account: "!!! BE SURE TO not change the Home folder. "


Has anybody found the above solution working as well?

May 30, 2020 1:23 PM in response to KatoBRibbu

I agree with mishagreen1 that the outlined solution is not ideal at all and the case needs a better solution, but i am quite doubtful we will get it looking at the thread activity. How can we pursue this?


About the outlined solution, i am not sure if everybody's problem will respond to it. One question i still have is that, without deleting my main account, if i have the same problem also in the newly created account (which i have), does this mean this method does not work for me? I also do not see the error log in the stated solution in /var/log/system.log.

So i am hesitant to follow the rest of the steps if it is not going to help me in the end.


Any other experiences?

Jun 1, 2020 4:36 AM in response to oguzcanoguz

Tried Isymayell his method. Worked like a charme, took 5 minutes. And I know nothing about computers.

Since I had the same doubts about the home folder, I first practised by not just adding 1 but 2 admin accounts. Then I tried between those two until I had seen all of the process myself, very straightforward. Gave me the courage to do it with my existing original account too.


Add on; to find the users created (i'm not a computer expert); Finder-Go to- Computer- Users...!


Really easy!


Thanks I had this problem for months!

(MacBookPro early 2013)

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Cannot enable Voice Control in Catalina. Is my iMac too old?

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