I am getting a message that says “We’ve run into a problem, please try again later” when I try to update my payment method, and I can’t download any apps.

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Level 1

4 points

I am getting a message that says “We’ve run into a problem, please try again later” when I try to update my payment method, and I can’t download any apps.

iPhone XR

Posted on Oct 11, 2019 8:35 PM

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Answer 1

Eric Root

Level 10

685,245 points

Oct 11, 2019 8:52 PM in response to cpeders5

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. You may need to pick a problem that is slightly different than yours to get a chat option.

iTunes Support

iTunes Support – world wide

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I am getting a message that says “We’ve run into a problem, please try again later” when I try to update my payment method, and I can’t download any apps.

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