davey292 Author

Level 1

4 points

updated phone.. can't unlock it

i recently updated my phone & the update locked me out of unlocking my phone. i know the passcode & it doesn't seem to unlock it

Posted on Oct 12, 2019 4:18 PM

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1 reply

Level 10

103,437 points

Oct 12, 2019 4:20 PM in response to davey292

Hello,

Please refer to the following Apple Support document.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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updated phone.. can't unlock it

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