Safari 13.0.2 (14608.2.40.1.2) is running extremely slow. I had to access Apple support using Firefox. Is there a simple and easy solution other than using a different browser?
MacBook
Are you running any anti - virus programs? Using a VPN?
Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.
Isolating an issue by using another user account
If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply. Pastebin
when uninstalled, (1) also got an online offer from a company asking to subscribe $14 for an app to clean up everything. most of my data have been backed up. so would it be better to wipe the MacBook clean and install new OS? (2) Safari is not working at all.
You are welcome. You can do the erase and reinstall or you can try just reinstalling the OS to see if that will be enough.
Not using any antivirus program.
I tried safe boot. That has improved the situation quite a bit. Did not try a different user method.
Working with Etrechek
I noted an extension in Safari called Resources Source. Some websites cite that as an unwanted application that is a malware. Could this be causing the problem and if so how does one get rid of it?
Safari/Preferences/Extensions and either uncheck it to make it not active or click the uninstall button.
thanks Eric. i forgot to thank you before
Safari 13.0.2 (14608.2.40.1.2) is running extremely slow. I had to access Apple support using Firefox.
