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My G5 hidden city game suddenly not working it’s showing me ur G5 friend connection is lost soi lost my all levels which one I complete

My G5 game is working but they blocked my I’d it says ur g5 game friend connection has lost so I can’t recover my all levels n friends

Posted on Oct 13, 2019 6:39 AM

Reply
1 reply

Oct 17, 2019 7:09 PM in response to Angleheaven24

Hey there Angleheaven24,


Thanks for reaching out to Apple Support Communities. I understand you’re having an issue with your game not working as expected. I’ll be happy to help.


If your account was blocked by the game developer, that is something you would want to reach out to them about. You can do that using the steps from this link:


How to contact an app developer


If the issue is related to connecting to the game’s server, you may want to restart your iPhone and try connecting using a different network. Make sure you’re not connecting through a VPN or captive network as that may cause issues:


Restart your iPhone, iPad, or iPod touch


Also, check for an update to the app itself. This link can help you with this:


Update apps or use automatic downloads


The next step we could take after that would be to delete the game, restart your iPhone, and reinstall. Before you do this, you may want to reach out to the app developer to look into other possible solutions.


Let us know if this helps.


Cheers 

My G5 hidden city game suddenly not working it’s showing me ur G5 friend connection is lost soi lost my all levels which one I complete

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