Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Voice Memos update brings Layered Recordings to iPhone 16 Pro and iPhone 16 Pro Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone unable to complete data transfer

During the data transfer from my iPhone 7plus to iPhone 11, it ends up with “unable to complete data transfer” as the picture. Anyone could help????

iPhone 11

Posted on Oct 13, 2019 8:28 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 16, 2019 11:47 AM

I have same problem as well. iPhone 8 to 11 using wireless. It says the connection was lost but phones are next to each other and both unlocked.

4 replies

Oct 16, 2019 4:06 PM in response to yiyi242

Resolved mine as well. My issue was different. It updated iOS on new phone to 13.1.3 as part of install. My old phone was still on old version. I updated old phone to new version and it worked first time.

I was cussing and swearing Apple words for a while there lastnight as had tried 5 times which was a big time waster.


iPhone unable to complete data transfer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.