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Guarnizioni Impermeabilità Iphone X mancanti

Ieri dopo essermi recato in un centro assistenza Apple, per risolvere alcuni problemi relativi al face ID, i tecnici mi propongono per risolvere il problema di aprire il telefono e resettare le impostazioni della fotocamera. Il problema che ne venuto fuori relativo al malfunzionamento della mia fotocamera frontale e di conseguenza del malfunzionamento del face ID era che il mio iPhone X era presente dell’acqua, ma la cosa più scioccante era che nel mio iPhone X Non erano presenti le guarnizioni che proteggono lo stesso dall’acqua. Il mio telefono è stato acquistato in un centro Apple autorizzato, non è mai stato mandato in garanzia e nessuno ha mai eseguito interventi tecnici su di esso, pertanto io mi chiedo come possa essere possibile Che un telefono nuovo non presenti delle guarnizioni di protezione e impermeabilitá all’acqua di cui Apple si vanta. Purtroppo non mi è stato risposto potuto dare un nuovo telefono in quanto il mio iphone x non più in garanzia, ma mi è stato proposto di acquistare lo stesso telefono a un prezzo minore. Sono molto deluso dal mio acquisto E del prodotto ricevuto dopo il prezzo che ho speso per acquistare un certo tipo di telefono, e ancora mi chiedo come possa essere possibile Che è uscito bene evidentemente con gravi difetti di fabbrica a non essermi stato cambiato in garanzia nonostante questa fosse scaduta. La ritengo una grave mancanza di Apple nei miei confronti. Non so se acquisterò più loro prodotto in futuro.

iPhone X

Posted on Oct 14, 2019 1:24 AM

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Posted on Oct 18, 2019 6:58 PM

Hi MicheleBaldoni,


Thank you for using the Apple Support Communities. You've posted a question in the English Community. If you are able to repost your question in English, you may reach a larger audience and have a better chance of receiving a reply.


Thanks!

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3 replies

Oct 20, 2019 7:32 AM in response to MicheleBaldoni

MicheleBaldoni,


Thanks for the additional information and taking the time to explain your experience.


The iPhone X is water resistant. The explanation can be found here: About splash, water, and dust resistance of iPhone 7 and later


If you have feedback about the operation of the iPhone, you can leave that here: Product Feedback - Apple


If you'd like to look into further options to service your current iPhone, reach out to Apple Support directly: Contact Apple Support


Take care.

Oct 19, 2019 12:05 AM in response to BreeZee_17

My English is not so good but I am trying to explain my problem. Yesterday after

I went to an Apple service center, to solve some problems related to the face

ID, the technicians propose me to solve the problem opening the phone and reset

the camera settings. The problem that came up concerning the malfunctioning of my

front camera and consequently the malfunction of the face ID was that my iPhone

X had water, but the most shocking thing was that in my iPhone X there were no

gaskets that they protect it from the water. My phone was purchased at an

authorized Apple center in USA, was never sent as a guarantee and no one has

ever performed technical interventions on it, so I wonder how it could be

possible for a new phone not to have protection and waterproof seals to the

water of which Apple boasts. Unfortunately I was not able to give a new phone

because my iphone is no longer under warranty, but I was offered to buy the

same phone at a lower price. I am very disappointed by my purchase of the

product received after the price I spent to buy a certain type of phone, and I

still wonder how it could be possible that it obviously came out well with

serious factory defects to not having been changed to warranty despite this had

expired. I consider it a serious lack of Apple towards me. I don't know if I

will buy them again in the future.

Guarnizioni Impermeabilità Iphone X mancanti

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