HomePod randomly can't turn on/off connected smart devices

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Level 1

4 points

HomePod randomly can't turn on/off connected smart devices

I have a HomePod that once a day will not be able to turn on or shut off the smart connected devices. Siri say that no smart devices are connected. I can still go into the home kit app and turn the lights on and off but the HomePod can't find them.

To fix it, I unplug the HomePod for five seconds to reset it. After that, it works perfectly until about 12 to 15 hours later and I have to repeat the reset process. I've checked and everything is running on the same network.

I also tried factory resting the HomePod and that failed to resolve the issue as well.

I'm using the Ikea gateway and have 2 of their control outlets connected to lamps.

Is there anyway to fix this issue so I don't have to reset the HomePod once a day.

Posted on Oct 14, 2019 11:40 AM

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Answer 1

Best reply

Michael Paine

Level 4

1,363 points

Oct 14, 2019 3:04 PM in response to JJKMOJ

If you have a dual band wifi router try disabling the 5Ghz band. Some Homepod owners have found this can cause intermittent connection issues. Of course this is only for diagnostic purposes to see if it solves your problem as you will probably want dual band restored. I only have a single band wifi router these days (supplied by my ISP) after my (much loved) Time Capsule developed problems.

The other possibility is recent iOS and macOS updates seem to have resulted in Homekit issues for some users.

For what it is worth, my Homepod Siri is able to control my Homekit devices but I did need to turn my Wemo devices and Bridge off then on to get them to work after the iOS updates. LIFX light all worked well after the updates.

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HomePod randomly can't turn on/off connected smart devices

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