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Can’t update my phone

Why can’t I update my phone to version 13 my phone is compatible.

iPhone 8 Plus

Posted on Oct 15, 2019 7:02 AM

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9 replies

Oct 15, 2019 7:42 AM in response to alexfrombethlehem

Borrow a friends computer or go to your local Apple Store and get help there.


One more thing to try is a Forced Restart to see if that brings the update to you. Follow the directions in this link, but if it doesn't work either borrow a friends computer or go to your Apple Store.


Click this link --> Force restart iPhone - Apple Support

Can’t update my phone

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