Apple Pay double click not working

Double click from lock screen does not open wallet for Apple pay

iPhone 6

Posted on Oct 15, 2019 1:06 PM

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Question marked as Top-ranking reply

Posted on Oct 22, 2019 5:00 AM

Hello trevhaze,


Thank you for visiting Apple Support Communities. It sounds like you're having trouble using Apple Pay. I'd be happy to provide information that may help.


To start make sure you have the double-click option enabled:


  • Go to Settings > Wallet & Apple Pay.
  • Choose options such as the following:

-Double-Click Side Button: (iPhone X and later) Your cards and passes appear on the screen when you double-click the side button.

-Double-Click Home Button: (other models) Your cards and passes appear on the screen when you double-click the Home button.


If the option is enabled, toggle it off, restart your iPhone, and toggle it back on again.


Restart your iPhone


I hope that helps. Take care!

1 reply
Question marked as Top-ranking reply

Oct 22, 2019 5:00 AM in response to trevhaze

Hello trevhaze,


Thank you for visiting Apple Support Communities. It sounds like you're having trouble using Apple Pay. I'd be happy to provide information that may help.


To start make sure you have the double-click option enabled:


  • Go to Settings > Wallet & Apple Pay.
  • Choose options such as the following:

-Double-Click Side Button: (iPhone X and later) Your cards and passes appear on the screen when you double-click the side button.

-Double-Click Home Button: (other models) Your cards and passes appear on the screen when you double-click the Home button.


If the option is enabled, toggle it off, restart your iPhone, and toggle it back on again.


Restart your iPhone


I hope that helps. Take care!

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Apple Pay double click not working

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