No Siri audio over Bluetooth.

Question

Level 1

11 points

No Siri audio over Bluetooth.

On my 2014 Toyota Camry with my iPhone 11.

Siri’s voice will work for map directions. I also have Bluetooth audio for playing music or on a phone call.

However any interaction via “hey Siri” will fail to provide any audio. I can see she is summoned on screen. However she doesn’t listen or speak.

What I have noticed is if I tap the Bluetooth icon in the bottom right when Siri is on screen, I will see two entries for my car audio. When I select the other duplicate entry she will work for that single Siri session (i can then press the Siri icon and continue the conversation). If I dismiss her and then use Hey Siri again, she will be silent.

This occurs on iOS 13.0 to 13.1.3. It doesn’t affect my iPhone 8 Plus on iOS 12.

I have factory reset my iPhone 11 and deleted the Bluetooth pair and re-paired. Same issue.

This appears to be a bug with iOS 13 or the iPhone 11.

Other users have posted here with the same issue but not just for car audio but for external Bluetooth speakers.

iPhone 11

Posted on Oct 16, 2019 4:49 AM

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Answer 1

Nov 20, 2019 5:03 AM in response to katesapps

Using the side button worked for me. I didn’t have to disable “Hey Siri”, just configure the side button to activate Siri.

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Answer 2

Jan 9, 2020 3:45 AM in response to Insomniac86

Beta version 13.3.1 fixed this bug.

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Answer 3

Jan 29, 2020 1:30 PM in response to Scratchycat

Today’s update to 13.3.1 fixed the issue!!!!

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Answer 4

Nov 18, 2019 9:42 AM in response to agalbreath

I've been using the Feedback app to report my particular experience to Apple with each new Public Beta release. Still says "no similar reports."

Interesting clue: as some other have mentioned, if I turn off "Hey Siri" and just use the side button to activate Siri, it works fine for all things, including the back-and-forth confirmations for sending an iMessage. But "Hey Siri" always failed and responds on the iPhone screen.

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Answer 5

Insomniac86 Author

Level 1

11 points

Nov 9, 2019 7:44 PM in response to Insomniac86

This is still broken on 13.3 beta.

A friend was over last night with an iPhone 11 Pro MAX and car play.

He is also having the exact same issue even via this Carplay!

This is seriously broken Apple. You can't just break hands free functionality in a country like Australia where it is an offence to touch your phone while driving!

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Answer 6

Nov 15, 2019 12:28 PM in response to Insomniac86

Same issue with a Mazda CX-5 and 11 Pro Max. Asking something like "Hey Siri, what's the time?" will initially beep the car audio as if about to respond, then the car's screen displays "Call failed" and the time is displayed on the iPhone screen without any audio response. Worked fine with iOS 12 (though with a different iPhone). Maps, music, etc. work fine though. CarPlay also works as expected.

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Answer 7

Nov 13, 2019 9:02 AM in response to Insomniac86

I am having the same problem with an iPhone 11 Pro on our Mercedes E350 connecting via Bluetooth. My wife, who has an iPhone XS, does not have the issue.

I noticed that the TXT MSG on the car‘s phone interface screen is grayed out on mine but not when my wife connects.

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Answer 8

Dr L

Level 1

8 points

Jan 5, 2020 9:31 AM in response to LeoBui

Please Help!!

Siri audio stopped working on MB ML350 Bluetooth with iphone11 update. Not all cars have CarPlay so for me this is a huge problem because Apple has disabled all Siri commands and Siri audio responses while I’m driving (except calls). Apple’s oversight has created a huge risk for drivers with iPhone 11.

Can iPhone 11 software be erased and and allow for a download older software that works?

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Answer 9

LeoBui

Level 1

4 points

Oct 19, 2019 1:18 AM in response to Insomniac86

Im having the same issue. My car is Mercedes Benz ML350 & iPhone 11 Pro Max.

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Answer 10

Insomniac86 Author

Level 1

11 points

Oct 20, 2019 8:48 PM in response to LeoBui

I’m happy to swap both car and phone with you to see if that fixes it 😂

Total silence from Apple on this one. I hope it’s fixed by 13.2

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Answer 11

Nov 15, 2019 5:19 AM in response to agalbreath

Fixed the TXT MSG on the car‘s phone interface screen being grayed out. Had to turn on “Show Notifications” on the Bluetooth connection for the car.

unfortunately that did not solve this problem.

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Answer 12

burdell1

Level 1

34 points

Nov 15, 2019 7:14 AM in response to agalbreath

I’m having the same problem

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Answer 13

Nov 15, 2019 7:43 PM in response to Insomniac86

Also posted here.

https://forums.macrumors.com/threads/no-hey-siri-audio-over-bluetooth-in-car.2210837/

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Answer 14

Nov 18, 2019 6:23 AM in response to Insomniac86

Does anyone know if this was actually reported to Apple?

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Answer 15

Dec 19, 2019 4:20 PM in response to Scratchycat

The "Public Beta" is a "test," or preview version of the next iteration of iOS. It's NOT the official version. Apple allows Developers - and later the general public - to download and try them out - if you dare. The Public version is usually fairly safe - but there's always a risk they break something.

I haven't noticed any problems with this current Public Beta version 13.3.1.

More info at: https://beta.apple.com/sp/betaprogram/

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No Siri audio over Bluetooth.

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