Software Update prompts me to install Epson Printer Software Update 3.3:
Shortly after clicking "Update Now", I get "Installation failed":
I'm guessing that this reflects a Catalina problem, which is why I've posted it under Catalina.
Has anyone else had this kind of problem?
Thanks
iMac Line (2012 and Later)
Hey there Dandelion1,
Thanks for reaching out to Apple Support Communities. I understand you’re having some issues installing an Epson Software Update. I’ll be happy to help with this.
If macOS prompted you to update, I would think this would be compatible. Have you tried restarting your Mac or seeing if you can install this in safe mode and new user account:
Use safe mode to isolate issues with your Mac
How to test an issue in another user account on your Mac
I also looked at the Epson website and it says. ‘Epson will provide macOS 10.15 Catalina drivers and software for Epson products on an on-going basis.’, and to search their homepage for Catalina drivers. You can read more about this here:
Let us know if this helps.
Cheers.
Hi brenden dv,
Thanks for responding. After 3 or 4 tries, the installation of Epson Printer Software Update 3.3 succeeded. I don't know why the first few attempts failed, nor why the final one succeeded.
I'm prompted to install Epson Printer Software Update 3.3 but the installation fails
