Could not sign in

Just bought an iPhone XR. At first it was okay, but yesterday i started facing a problem with Apple ID. It says "Could not sign in" everytime so i have got no way to use AppStore. I've rebooted my device and resetted my network settings already. Help!

iPhone XR

Posted on Oct 16, 2019 2:45 PM

Reply

Similar questions

cant sign in to Apple ID on my Iphone 11 pro max how do I fix this? it lets me type in my info, drops down like its signing in, the sign in button is greyed out and stays that way for about 2 minutes before returning to blue and letting me just attempt to sign in again, nothing is done, and I cant access the App Store. Ive tried resetting my router(which I have internet access too or I couldnt make this post) Resetting my phone, turning connections on and off, and trying off LTE network.
1866 2
I cannot use as usual my Ipad Hi, iam just on my ipad that not been use long time ago. Around 2years iam not using it. But i cannot sign in my apple id, cannot update and cannot use my apple store. Anyone can help? My ipad model A1460
243 7
Could not sign in (appstore) I have tried signing in multiple times as well as changing my password and restarting my device and nothing has worked. Every time I try to sign in to appstore, I get a message saying “could not sign in” help please
831 3

1 reply

Level 10

685,239 points

Oct 16, 2019 5:05 PM in response to westernunion600

Do you have access to another WiFi network where you can try? That has worked for several people.

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting

Backup - Restore your device from an iCloud or iTunes backup

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Could not sign in

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up