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Messages not updating across devices

My iMessages are not updating across my devices. I've deleted some messages on my iPhone but they are still there on my iPad and iMac. I've switched off iCloud messages on the iPad and iPhone and then switched it back on but still no use.

Many thanks.

iPhone XS

Posted on Oct 17, 2019 2:02 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 23, 2019 6:36 AM

Hello doug from stratford upon avon.


Welcome to Apple Support Communities. I understand that your messages are not syncing across all devices although you have enabled messages in iCloud. You have deleted some messages from your iPhone, but they still appear on your iPad and iMac. You have turned off messages in iCloud and turned them back on with no issue resolution. I’m happy to help.


Please restart all of your devices. Once they have all fully restarted, do the messages sync across all of your devices? If not, please make sure you have completed the steps in the section titled “Before you begin” here: Keep all your messages in iCloud - Apple Support


Take care.

6 replies
Question marked as Top-ranking reply

Oct 23, 2019 6:36 AM in response to doug from stratford upon avon

Hello doug from stratford upon avon.


Welcome to Apple Support Communities. I understand that your messages are not syncing across all devices although you have enabled messages in iCloud. You have deleted some messages from your iPhone, but they still appear on your iPad and iMac. You have turned off messages in iCloud and turned them back on with no issue resolution. I’m happy to help.


Please restart all of your devices. Once they have all fully restarted, do the messages sync across all of your devices? If not, please make sure you have completed the steps in the section titled “Before you begin” here: Keep all your messages in iCloud - Apple Support


Take care.

Oct 26, 2019 8:58 AM in response to doug from stratford upon avon

Hello doug from stratford upon avon,


Let’s go ahead and restart your iPhone using the steps here: Restart your iPhone - Apple Support


Use the steps here to restart your iPad: Restart your iPad - Apple Support


Let’s also restart your iMac.


After fully restarting all devices, are the photos in your iMessages loading? Are any of these messages MMS messages?


If you still need help, please contact Apple Support here: Get Support


Cheers.

Messages not updating across devices

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