Problem deleting "iCloud Drive (Archive)" Folder

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pjsercel Author

Level 1

6 points

Problem deleting "iCloud Drive (Archive)" Folder

I'm running the released version of macOS 10.15 Catalina.

At some point during the beta period, I logged out of iCloud and created a backup of my iCloud Drive on my Mac.

My current problem is that I cannot delete the resulting "iCloud Drive (Archive)" folder or any of its sub-folders.

When I try to delete the folder (or any of its sub-folders), I get the following error message:

"The operation can’t be completed because “<folder name>” needs to be downloaded."

I have stripped the folder and its sub-folders of all files, so all that exists is an empty folder tree.

Any ideas?

MacBook Pro Retina

Posted on Oct 17, 2019 12:36 PM

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Answer 1

pjsercel Author

Level 1

6 points

Oct 17, 2019 1:34 PM in response to pjsercel

FYI for anyone else who has this problem...

Apple Support just solved this for me via chat. The advisor instructed me to use the "Delete Immediately" command, accessed in The Finder's File menu using the Option key. This worked!

I'm very happy now after spending a fair amount of time trying to resolve the issue...

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Answer 2

Nov 25, 2019 11:19 AM in response to pjsercel

This seemed like a good solution and I was encouraged that after hours of searching it would finally work. But when I tried it I got "The operation can’t be completed because the item “Data” is in use." Now I'm almost positive that "data" refers to my Time Machine "data" volume - Time Machine is currently on manual - it's "off" more or less so not currently backing up although it could have been at the time the iCloud Drive Archive was made.

Are you (pjsercel) on Catalina OS?

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Problem deleting "iCloud Drive (Archive)" Folder

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