Live Photo doesn’t play back in messages

Ever since I updated to OS13 Live photos don’t play back in iMessage.

Any ideas on how to fix it?

Posted on Oct 18, 2019 3:53 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2019 6:03 AM


Hello Kate.V,


Thanks for asking the Apple Support Communities for help with Live Photos in Messages.


The photo does not play automatically when you scroll to it, but when you leave your finger on it for a second it should start playing. This article talks about playing by firmly pressing and holding: Take and edit Live Photos - Apple Support


If the photo still isn't playing, save it to Photos and see if it plays there.


Thanks and have a wonderful day.

1 reply
Question marked as Top-ranking reply

Oct 24, 2019 6:03 AM in response to Kate.V


Hello Kate.V,


Thanks for asking the Apple Support Communities for help with Live Photos in Messages.


The photo does not play automatically when you scroll to it, but when you leave your finger on it for a second it should start playing. This article talks about playing by firmly pressing and holding: Take and edit Live Photos - Apple Support


If the photo still isn't playing, save it to Photos and see if it plays there.


Thanks and have a wonderful day.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Live Photo doesn’t play back in messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.