App store

i am able to connect to the itunes store when on cellular data but am an able to connect to the app store. i have done all the recommendations suggested. i have a new iphone and new service. i can access the app store when i’m on wi-fi. help!

Posted on Oct 18, 2019 3:23 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 18, 2019 7:52 PM

I contacted my carrier and said there is nothing blocked, that I have unlimited data and then they reset the network, I turned off phone and now I’m able to connect to App Store. Thank you for your suggestions

4 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.