WELL...my Apple Pay has been permanently locked for the last month and a half and has a balance of $1800 on it that I apparently have no access to Apple cannot give me any information as to why it is locked and cannot give me a solution as to how I can fix this!! I feel completely robbed!! IT IS absolutely ridiculous please please can somebody try and help me get this money off that’s not just $20 is $1800 were talking about!!!!
iPhone XS Max, iOS 13
Hi, we are fellow users like you and if Apple locked your Apple Cash there is nothing we can do. You have to be 18 and in the USA to use it. If you Emet those requirements then if you verify your ID it should be unlocked (unless they found a reason to lock it) If your Apple Cash account is restricted or locked - Apple Support
They can’t give me any reason other than the fact that I had a large balance on it and they thought that was unusual absolutely ridiculous nowhere in their terms and conditions does it say they can withhold funds it says they can terminate the banking relationship but they have to send my sons that but yet they refused to the Apple senior cash specialists are complete BS they don’t help they say the same thing over and over I’m sorry but it’s going to remain locked and in definitely and I’m super frustrated with it and I’m trying to find out how I can go about this to get my money back
I’ve done that identity verification and everything there’s literally no reason they can lock my account I’m so frustrated
This is the only thing I could find -
We reserve the right to limit, suspend, or terminate your use of the Services or take other account-level or transaction-level actions, including suspending or closing your Apple Cash Account, immediately and without prior notice to you for any reason, including, without limitation: (i) to protect the security and integrity of the Services, your Apple Cash Account or Payment Account, or other Users and their accounts; (ii) the inability to debit or collect funds from any account you designate in connection with the Services; (iii) if you breach these Terms or any other agreement with us regarding the Services, including, without limitation, by using the Services for any unlawful purposes; (iv) we have reason to believe there has been or may be an unauthorized use of your Apple Cash Account; (v) we are unable to verify your identity or authority to use the Services to our satisfaction; (vi) your Apple Cash Account is not in good standing; (vii) we believe that your use of the Services could expose us, Apple, or other persons involved in providing the Services to increased risk or be placed in a false or derogatory light; (viii) your Apple ID is suspended or terminated for any reason or ceases to be in good standing with Apple; (ix) we have reason to believe that you are using the Services to facilitate, encourage, or promote illegal activity, hate, violence, intolerance, fraud, or otherwise objectionable content or activities; or (x) we believe your use of the Services does not comply with applicable law. Our election to exercise the foregoing right to suspend or terminate your access to and use of the Services is in addition to any other right or remedy that we may have under these Terms or otherwise. Our decisions may be based on confidential criteria that are essential to our operation of the Services, management of risk, and protection of Bank and other Users. We may use proprietary fraud and risk modeling when assessing the risk associated with your use of the Services. You understand and agree that such action is reasonable for us to take in order to protect us from loss and ensure the security of the Services. We reserve the right in our sole discretion to grant or deny reinstatement of your use of the Services.
Apple Pay locked FOREVER????? 😡🤬
