Macbook Air Keyboard 1-9 keys not working

Hi,

I have Reset SMC, PRAM, I have checked accessibility and disabled mouse keys- Ive searched through these forums and did everything recommended- I am running Catalina, this is a new issue- all of the sudden the keys zero through nine are not working-

help would be greatly appreciated from anyone with a new idea- im at a loss here.

THANKS

MacBook Air 13", macOS 10.15

Posted on Oct 18, 2019 6:19 PM

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1 reply

sterling r

Community Specialist

Oct 24, 2019 2:48 PM in response to bostoncelticsfan

Hello bostoncelticsfan,

Thanks for using the Apple Support Communities!

I see from your post that your number keys are not working after upgrading to macOS Catalina.

if you've tried everything from the article, If your Apple keyboard doesn't work, check to see if your Mac is eligible for this program and reach out to Apple Support for more assistance:

Keyboard Service Program for MacBook, MacBook Air, and MacBook Pro

Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook Air Keyboard 1-9 keys not working

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