Fraudulant charges

I am being charged on an app which

  1. I do not recall signing up for
  2. 2. have already cancelled payment after noticing previous charge

Please advise

Many Thanks


iPhone 6s, iOS 13

Posted on Oct 19, 2019 3:22 AM

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Question marked as Top-ranking reply

Posted on Oct 20, 2019 2:04 AM

If you cancelled the subscription at least 24 hours prior to its renewal date, and if you were still charged, contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Oct 20, 2019 2:04 AM in response to Willets

If you cancelled the subscription at least 24 hours prior to its renewal date, and if you were still charged, contact iTunes Support : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Fraudulant charges

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