Recovery email for Apple ID is also the icloud email address

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Recovery email for Apple ID is also the icloud email address

What if my Apple ID account was locked? And when I tried to unlock it, I get redirected to a page where I would get an email which contains the instructions on how to unlock it, but unfortunately it was sent to my icloud email which is unluckily the same mail address that I forgot the password to. And then I get redirected to a page where I forgot my password and I use an email to reset it and the cycle goes on and on. Basically its an endless loop of trying to unlock my icloud account using the same icloud account to recover it

iPhone 4

Posted on Oct 19, 2019 6:33 AM

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Answer 1

Best reply

barberlives123

Community Specialist

Oct 24, 2019 6:21 PM in response to Muliet

Hey there Muliet,

Thanks for reaching out to Apple Support Communities. I understand you have some concerns about your Apple ID being locked and how to recover it. I’ll be happy to help.

Make sure you go through all the steps in these links to try and unlock your account and reset your password:

If your Apple ID is locked or disabled

If you forgot your Apple ID password

If you are still having issues, please reach to the Account Security team:

Contact Apple for help with Apple ID account security

Cheers.

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