Move or Copy Music Library (Catalina) to other MACs - Creates Issues

I have multiple MACs and I used to be able to copy iTunes from one mac to the other and all data such as rating was intact. Now with Catalina, you still copy the appropriate folders including the new library file. When this structure is copied to another MAC; the ratings, playlists are all there and the music plays, EXCEPT

  • Album Artwork will NEVER update or communicate with server. The album covers will display default image. Even if you have embedded artwork applied to your songs.
  • Artists will NEVER update or communication with server. The artists will display default image.
  • Lyrics will NEVER update or communication with server. This is blank.


If you delete an album/songs from apple music, then import the album back into the music library, then the issues go away, (Artwork shows immediately) but you lose your ratings and other data associated to your songs. Basically, you are starting over. Nothing I've tried will correct the issues, which accounts for all options in the Music menu and preferences (exhaustive).


A lose - lose situation...


Has anyone figured this out? Apple Support was NO help.

MacBook Air

Posted on Oct 19, 2019 10:22 AM

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Posted on Jan 3, 2020 11:33 AM

I was able to finally get this to work yesterday. Here is what I had to do in order to copy a Music App and TV App library

from my MacBook Pro (where I was happy with the artwork and everything) onto my iMac and get the exact same on the iMac along with all the artwork:


1) Copy /Users/<NAME>/Music folder from source Mac to destination Mac.

2) Copy /Users/<NAME>/Movies/TV folder from source Mac to same location on destination Mac.

3) Copy /Users/<NAME>/Containers/com.apple.AMPArtworkAgent/Data to same location on destination Mac.

4) Hold down Option Key on destination Mac and launch Music App.

5) Navigate to and select /Users/<NAME>/Music/iTunes/iTunes Library.itl

6) Most (if not all) your artwork should now be showing.

7) Quit Music and restart Mac

8) Launch Music and it should run an update on the artwork and populate any possibly missing. If any remain missing after that you can delete them from your library and select the 'Move to Trash' option. Then drag them out of trash and re-import them back into Music and the missing artwork will appear.

9) (For missing artwork in TV app) Hold down Option key and Launch TV app on destination Mac

10) Navigate to /Users/<NAME>/Movies/TV and select TV Library

11) Quit and relaunch TV app.


Hope it helps

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12 replies
Question marked as Top-ranking reply

Jan 3, 2020 11:33 AM in response to atom427

I was able to finally get this to work yesterday. Here is what I had to do in order to copy a Music App and TV App library

from my MacBook Pro (where I was happy with the artwork and everything) onto my iMac and get the exact same on the iMac along with all the artwork:


1) Copy /Users/<NAME>/Music folder from source Mac to destination Mac.

2) Copy /Users/<NAME>/Movies/TV folder from source Mac to same location on destination Mac.

3) Copy /Users/<NAME>/Containers/com.apple.AMPArtworkAgent/Data to same location on destination Mac.

4) Hold down Option Key on destination Mac and launch Music App.

5) Navigate to and select /Users/<NAME>/Music/iTunes/iTunes Library.itl

6) Most (if not all) your artwork should now be showing.

7) Quit Music and restart Mac

8) Launch Music and it should run an update on the artwork and populate any possibly missing. If any remain missing after that you can delete them from your library and select the 'Move to Trash' option. Then drag them out of trash and re-import them back into Music and the missing artwork will appear.

9) (For missing artwork in TV app) Hold down Option key and Launch TV app on destination Mac

10) Navigate to /Users/<NAME>/Movies/TV and select TV Library

11) Quit and relaunch TV app.


Hope it helps

Jan 9, 2020 11:26 AM in response to atom427

Not sure what did the trick but going from Catalina to Catalina I did the following with success:

  • Copy the .musiclibrary file under music
  • Copy the data under "/Users/[me]/Library/Containers/com.apple.AMPArtworkAgent/Data"
  • On the destination Mac hold down the [option] key while opening the Music app
  • Chose "Choose Library..." and selected the copied .musiclibrary file
  • Music opened and my music was there with (most of?) the tags but absolutely no cover
  • I restarted my mac and "boom", there they were :D


Truth be told, before I decided to reboot my mac I did mess around with removing caches, removing (invisible) artwork, downloading new artwork but nothing gave me any satisfying result.. Last thing I tried, was copying the "com.apple.AMPArtworkAgent/Data" which also didn't seem to do anything good... until I rebooted for some reason...


I hope this helps anybody trying to do the same move....

Dec 4, 2019 5:42 AM in response to atom427

At the moment I can't find way to move music or tv library from Mac to another without losing preview and artwork. the images are stored in machine where the library has created and if you move to another Mac I can't find a way to recreate in the new machine. When you migrate from iTunes or added new file Music or Tv apps create preview in Mac library. If you move from one Mac to another no. Big bug! Has anyone has a solution? The only way is import file in a new library but information like stars and date added gone missing.....

Dec 28, 2019 5:11 AM in response to Glennny2Lappies

The following migration works when migrating from old Mac running Mojave (MacA) to new Mac running Catalina (MacB) when the import fails. Assumes original location of music files is in /Sounds.


Summary:

  • Copy /Sounds directory from old Mac to /Users/Sounds on new Mac
    • (Takes a while to copy the files over the network)
  • Copy ~/Music/iTunes/iTunes Library.itl from old Mac to new Mac
    • (replace / rename the existing iTunes Library.itl file)
  • Create /Sounds symbolic link in root (see man synthetic.conf)
echo -e 'Sounds\tUsers/Sounds' | sudo tee -a /etc/synthetic.conf
  • Reboot; check that /Sounds files are mounted
  • Start iTunes and all files and metadata (play count) are back


Oct 19, 2019 7:14 PM in response to atom427

The previous procedure only downloaded 20 album covers out of 960. And it updated 2 Artist images out of 490. Not a solution.

I am able to manually get the albums covers to appear, but way too much effort.


Apple Music library is not a satisfactory replacement for iTunes Music. This product is lined with issues and likely stems from a much larger issue with Apple. Catalina is an extremely poor product release.

Dec 28, 2019 4:03 AM in response to atom427

I've 14 years of iTunes files that have happily migrated across 5 Macs. I'm rather tied to my play counts, etc. This has always been located in the directory /Sounds and is now some 350Gb. I've never bought a single MP3/whatever from Apple; all of this is my own ripped music. Never particularly liked iTunes, but it worked OK, although was getting worse with each release as Apple pushes their streaming service, which like all streamers, is rent don't buy and is poorly curated and doesn't have all the music I have.


Then along comes the new 16" MacBook Pro which forces Catalina with it's new "can't use the /root directory" rules. The migration tool failed to work.


It's a simple requirement; copy /Sounds on old Mac to /somewhere/Sounds on new mac (don't want it in the Home directory). Alas it's failed every time due to the "binary" nature of the iTunes database file which can't be simply edited to relocate the files.


Have tried many techniques to move this massive directory from the old Mac to the new. I've managed to get the database to import to the new Mac, containing all the metadata (play count, etc.). Unfortunately the file locations (for 22,000 songs) are all incorrect: clicking on one results in the dialog "the original file can't be found, would you like to locate it", click Locate then navigate to the new location results in that SINGLE file being located, but it won't find any more, not even in that album. It's really not acceptable to do that for the other 21,999 songs.


I can import the entire library, but this looses the entire play count -- the point of the exercise -- so is unacceptable.


Now wondering if I can keep the /root location as a symbolic link.

Oct 19, 2019 2:40 PM in response to atom427

Figured this out. For Catalina. How to Copy Your Apple Music from Mac A to Mac B. This keeps all Ratings, Playlists, etc.

  1. From Mac A - Copy your music directory that maintains your albums/songs to another devices or location. Copy the Music Library File as well.
  2. From Mac B - Create a new Music Library (Hold down Option and start Music) and give it a name or leave it default and enter. Quit the Music App.
  3. From Mac B - Finder, Go to Home, Music. You should see the Directory Name you created for your Music from the previous step. Copy your Music Directory from Mac A (via device, network, cloud, or where ever) to the Mac B "Media" Directory. The "Media" directory was automatically created in step 2 and is a sub directory of the name you created.
  4. From Mac B - Copy the Music Library file from from Mac A (via device, network, cloud, or where ever) to the Mac B "name you gave for music library" directory.
  5. You do not need any other files from the old iTunes directory
  6. From Mac B - Start Music App, Check to see if all looks right, ratings, playlists, etc. Album covers will not there yet.
  7. From Mac B - In Music App, Open Preferences, in General Tab, click on box for star ratings, Next go to Advanced Tab, Click on both Reset warnings and Reset Cache. Close Preferences.
  8. From Mac B - In Music App, Click on Albums, Go to Edit in Menu and Select, Select All. Right Click on Albums and choose "Clear downloaded Artwork"
  9. From Mac B, with all albums still in Select All mode, Go to File in Menu and Select Library, In the Drop Down Choose "Get Album Artwork".
  10. Artwork should now start to download and may take some time. Close and Open Music App to see progress.
  11. I will post more if the Artist information starts to populate with images.

Dec 28, 2019 5:36 PM in response to Glennny2Lappies

This does not help my issue. Apple will not correct the problem. I have created a work around that does not salvage all tags in the process. From Mac "B" I must import my library (Music Media) from Mac "A" to Mac "B". Then from Mac "A", export Library XML file, then import XML file to Mac "B". Now playlists will appear, ratings and most tags. Any information in the "grouping" tag was lost for me. Album artwork now appears and artist pictures appear as well. Equalizer settings are lost as well. Still not sure what is/was the cause, nor will apple lift a finger to go the extra step to resolve.

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Move or Copy Music Library (Catalina) to other MACs - Creates Issues

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