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When I send messages from my phone it comes from my email account not my phone number. When I try to go and turn on imessage it won't verify. Any suggestions?

iPhone 6, iOS 12

Posted on Oct 20, 2019 8:59 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 20, 2019 9:19 AM

Messages - If you get an error when trying to activate iMessage or FaceTime


Messages Troubleshooting


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup



1 reply
Question marked as Top-ranking reply

Oct 20, 2019 9:19 AM in response to Farm_Wife

Messages - If you get an error when trying to activate iMessage or FaceTime


Messages Troubleshooting


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary


Hard reset


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting


Backup - Restore your device from an iCloud or iTunes backup



Text mesages

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