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It says your account has been disabled in the App Store and iTunes

My account has been disabled from the App Store and iTunes, i think it has something to do with a payment method but I don’t know how to fix it

iPhone 8, iOS 13

Posted on Oct 20, 2019 2:43 PM

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Question marked as Top-ranking reply

Posted on Oct 20, 2019 2:49 PM

 Apple ID disabled - Your account has been disabled in the App Store and iTunes


Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide



1 reply
Question marked as Top-ranking reply

Oct 20, 2019 2:49 PM in response to carolinelanza

 Apple ID disabled - Your account has been disabled in the App Store and iTunes


Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide



It says your account has been disabled in the App Store and iTunes

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