yellow glow on left side?

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Level 1

8 points

yellow glow on left side?

i have a ipad pro 12.9” (with the home button don’t know if this is useful but i mean i want all help) and it’s got those weird tint on the middle left hand side and it’s kind of distracting since in my drawing app i see it. i read another thread from about 2013? and some people said it was glue and to return it but i didn’t buy this ipad new. i’m not good at trying to describe things to get help but this yellow bit is annoying and worrying so please tell me if you know anything. and honestly it might be me being over worried and it just being and edge glow (despite never seeing one on any of my other ipads).

iPad Pro, iOS 13

Posted on Oct 20, 2019 9:55 PM

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Answer 1

Top-ranking reply

DocileMeerkat

Level 1

116 points

Oct 21, 2019 7:28 PM in response to tayylorx

Hello ! Thank you for providing with Image.

I think you should bring it to the nearest local Apple Store. It seems that something is wrong below the Screen (maybe the Glue or Accidental drop) or you could try to Ask the Apple Customer Support : Contact - Official Apple Support

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Answer 2

Oct 21, 2019 3:27 AM in response to tayylorx

Hello ! I would like to assist you.

Where you buy that iPad from ? Have you tried to bring it to Apple Local Store ? Can you provide it with Picture ? So, the community could understand about the problem you facing.

I recommend you to buy the iPad from the Apple Store, because they will help you with any problem you might facing with your iPad (including returning the iPad).

But, if you buy it from other people. You better ask him if he/she ever tried to brought it to unauthorized service center ? Or if they ever dropped the iPad ?

If they ever dropped the iPad, as long as the iPad was Original (Buyed from Authorized Store). Apple will help you with it.

Or the worst case if they ever bring it to the unauthorized service center, there's no hope. Apple will never help you about your iPad.

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Answer 3

tayylorx Author

Level 1

8 points

Oct 21, 2019 1:58 PM in response to DocileMeerkat

i has bought it off offerup and he said it was adult-owned and barely used. and there’s a photo let me know if you need a better one thanks for trying to help

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Answer 4

tayylorx Author

Level 1

8 points

Oct 24, 2019 5:49 PM in response to DocileMeerkat

it was a bend which is super devastating since i can’t afford a replacement and i use it for drawing but thank you for your help :)

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yellow glow on left side?

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