Microsoft Office 365 not working since update to Catalina

Their staff isn't always very helpful. But then, I've gotten a couple of less than helpful Apple staff on the phone, too.

Latest version of Catalina will not open Latest paid version of office 365 Word Ecxell etc😟

I apologize. I got carried away. Thank you for making me stop and think.

If you have the 32bit version of Word it won’t work with Catalina as its all 64bit. Microsoft are not supporting Word for Mac anymore. I have the same problem and until I find another option ie Pages or OpenOffice that’s works as well then i’m sticking with Mojave.

another thing that I saw is that users that have updated to Mojave having troubles with Microsoft apps, some users try to update via App Store and the version they have is the version from Microsoft website.

Try to give a look here: https://support.office.com/en-us/article/microsoft-office-and-the-mac-app-store-ad2293a8-f5aa-4652-ae3f-83dda906d748

might help you a little

Thanks. No , just see the same window that you show above. I don't see any default location pointing to OneDrive.

But thanks for trying.

I have called Microsoft before a couple of times trying to get rid of my old email address, but it just keeps popping up.