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My App Store’s account has been locked, so how to unlock?

my apple store’s account has been locked, so how to unlock?




[Re-Titled by Moderator]

iPhone XR, iOS 13

Posted on Oct 21, 2019 3:14 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 21, 2019 7:36 PM

韬32 wrote:

my apple store’s account has been locked, so how to unlock?


Hi,


Have you tried following the instructions in this post from Apple's official FAQ?

If your Apple ID is locked or disabled


It indicates ways to fix Apple's ID login issues, but apparently you actually have got to reach out to Apple Support team if you're having specific issues when accessing the App Store and iTunes:


"If you see a message that says your account has been disabled in the App Store and iTunes, contact Apple Support for help."


I hope it can be of any help!

2 replies
Question marked as Top-ranking reply

Oct 21, 2019 7:36 PM in response to 韬32

韬32 wrote:

my apple store’s account has been locked, so how to unlock?


Hi,


Have you tried following the instructions in this post from Apple's official FAQ?

If your Apple ID is locked or disabled


It indicates ways to fix Apple's ID login issues, but apparently you actually have got to reach out to Apple Support team if you're having specific issues when accessing the App Store and iTunes:


"If you see a message that says your account has been disabled in the App Store and iTunes, contact Apple Support for help."


I hope it can be of any help!

My App Store’s account has been locked, so how to unlock?

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