I have not been able to send or receive mail on my iMac (High Sierra) since September.
In Mail I get this message: Connections to the server “IMAP.charter.net” on the default ports timed out.
what happened and what is wrong?
I can send and receive using the Gmail account.
Thanks
Jay
iMac Pro
Hello, jaysawyer.
Welcome to Apple Support Communities.
It's my understanding that you're unable to send/receive email with one of your accounts on the iMac. I'd be happy to help you with this. With what you've shared, I would double check the email settings from Charter: Mail Settings Lookup
Then follow the steps in these articles along with checking and comparing your settings:
If you can’t send email on your Mac
If you can't receive email on your Mac
Let me know if this helps.
Cheers!
in Charter Mail I get the message: Connections to the server “IMAP.charter.net” on the default ports timed out.
