why after I updated my iPhone for the ios13 update was the information I had stored under my archive erased and is there anything that can be done to recover this lost information?

why after I updated my iPhone for the ios13 update was the information I had stored under my archive erased and is there anything that can be done to recover this lost information?


iPhone 6s, iOS 13

Posted on Oct 21, 2019 6:55 PM

Reply
9 replies

Oct 23, 2019 9:34 PM in response to hsgor

You will need to ask your email provider about that. Most email accounts have you decide between Trash or Archive and many of those settings are found in Settings on the iPhone. That determines where mail goes when you click on Delete. You should be able to log into your email in a web browser on the computer. Log in there and see if you see any mail in that folder. Then ask your email provider about how long mail is supposed to stay in the Archive folder.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

why after I updated my iPhone for the ios13 update was the information I had stored under my archive erased and is there anything that can be done to recover this lost information?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.