why after I updated my iPhone for the ios13 update was the information I had stored under my archive erased and is there anything that can be done to recover this lost information?
iPhone 6s, iOS 13
You will need to ask your email provider about that. Most email accounts have you decide between Trash or Archive and many of those settings are found in Settings on the iPhone. That determines where mail goes when you click on Delete. You should be able to log into your email in a web browser on the computer. Log in there and see if you see any mail in that folder. Then ask your email provider about how long mail is supposed to stay in the Archive folder.
What archive are you referring to? Any backup you have made of the device would not be lost if you update a device. Backups are not stored on the iPhone.
On the iPhone 6 there are a number of headings like mail, send, delete and archive. I stored a number of emails under the archive heading and after the latest IOS 13 update everything I had stored under the archive disappeared
On the mail setting on my iPhone are three lines: Inbox, Trash and Archive. After the ISO 13 update all the messages I had stored under the archive heading disappeared. Is there any way to recover what was removed?
I lost all the information I had archived on my iPhone. I did the update and when I looked at what I had sent to my archive file on the phone all the messages were gone.
The iPhone is not an archive device. You don't send to an archive file on the phone? Are you saying that Messages are gone from the phone, or that you cannot see messages in this "archive file?"
The messages are gone from my archived file on my iPhone after the latest iOS update to the phone’s operating system.
WHAT archived file?
We have no idea what you're talking about.
Please read this then come back and actually explain what's wrong: Writing an effective Apple Support Communities question
Um, there is no such thing as an archive file on iPhone. I'm with KiltedTim that I have absolutely no idea what you are speaking about?
why after I updated my iPhone for the ios13 update was the information I had stored under my archive erased and is there anything that can be done to recover this lost information?
