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Level 1

4 points

Can’t download anything

says my account is disabled in the app and iTunes store and I don’t know how to fix it or why it is

Posted on Oct 22, 2019 3:23 AM

Top-ranking reply

Level 10

334,192 points

Posted on Oct 22, 2019 3:40 AM

Contact iTunes Support in the country where you live (and which is therefore the country on the account) and see if they can/will re-enable it : If you see a message that says 'Your account has been disabled in the App Store and iTunes’

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