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This is the error I keep getting when trying to update my payment method. I have tried the airplane mode trick, restarting my phone, going in through my Apple ID as well through the declined payment area. Any other options/ideas?

iPhone 11 Pro

Posted on Oct 22, 2019 8:42 AM

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Question marked as Top-ranking reply

Posted on Oct 22, 2019 9:01 AM

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

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Question marked as Top-ranking reply

Oct 22, 2019 9:01 AM in response to ilovesoccer7_quick7

Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch


Try a forced restart.


Reset Device


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

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