One of my headphone doesn’t work

Hi sjaniene,

Welcome to the Apple Support Communities. I understand you're not hearing anything from one side of your headphones.

Have you double-checked Settings > Accessibility > Audio/Visual to make sure the Balance slider is set in the middle?

Once you've checked that, review the information below to see if it helps: If your headphones don't work with your iPhone, iPad, or iPod touch

"Check for debris, damage, or loose connections

1. Check for debris in the headphone port on your iPhone, iPad or iPod touch. 
2. Check your headphone cable, connector, remote, and earbuds for damage, like wear or breakage. 
3. Look for debris on the meshes in each earbud. To remove debris, gently brush all openings with a small, soft-bristled brush that's clean and dry. 
4. Firmly plug your headphones back in. If your iOS device has a case, remove the case to get a firm connection. 

If your headphones still aren't working, follow the steps below for your issue.

If you can't hear any sound or if only one side of your headphones works

1. Adjust the volume with the volume buttons on your iOS device or use the Volume slider in Control Center. 
2. To see if you need a replacement, try a second pair of headphones. If the second pair works, contact the manufacturer of the initial pair and ask if you need a replacement. If the second pair doesn't work, contact Apple Support."

I hope this helps you! Best wishes.

Hi sjaniene,

Thanks for the reply! Glad to hear that worked for you. Take care.