Backing up Whatsapp to icloud, two days and its stuck in "uploading" content. Can't stop 'sync' of whatsapp w icloud what can i do?

Hi! trying to back up whatsapp on my iphone. For two days Whatsapp trying to upload content but seems to be stuck and doesnt advance. Need to change to new phone but dont want to lose my Whatsapp chats. Using Iphone 7 w iOS 12. Anybody, help? thanks!

iPhone 7 Plus, iOS 12

Posted on Oct 22, 2019 11:34 AM

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Oct 28, 2019 5:46 PM in response to mkar72

Hi, mkar72,


Thanks for visiting the Apple Support Communities. I understand that you're having trouble backing up content in the third-party app WhatsApp. I'm happy to help.


Based on the information you've provided, I recommend using the WhatsApp troubleshooting available here: WhatsApp FAQ - Can’t create or restore an iCloud backup.


For more help with WhatsApp, please get in touch with WhatsApp directly: Contact WhatsApp.


Have a wonderful day.

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Backing up Whatsapp to icloud, two days and its stuck in "uploading" content. Can't stop 'sync' of whatsapp w icloud what can i do?

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