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I cannot hear the incming calls but if I call that same number back I can communicate fine

I have a iphone 6 plus. I cannot hear the incming calls but if I call that same number back I can communicate fine. It is getting worst.

iPhone 6 Plus, iOS 11

Posted on Oct 22, 2019 1:16 PM

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Do you have Do Not Disturb enabled? Settings>Do Not Disturb. Do you have the mute switch (slider on the side above the volume buttons) engaged? Do you have the volume turned up?

Posted on Oct 22, 2019 1:37 PM

3 replies

I cannot hear the incming calls but if I call that same number back I can communicate fine

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