Update Apple ID Settings

Whenever I open System Preferences it says me to update Apple ID settings and then it asks for password .

After 2-3 seconds it says Preferences Error.

You can see in the screenshots

MacBook Pro 15”, macOS 10.15

Posted on Oct 22, 2019 1:45 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 29, 2019 6:46 AM

Hello nitishk72,


Thank you for using Apple Support Communities!


I understand from your post that after updating your Mac to macOS Catalina, you are unable to log in with your Apple ID as you are getting an error saying, "Preferences Error There was an error in Apple ID preferences." I recommend testing the issue while your Mac is in safe mode and/or in a new user account. This will help determine the cause of the issue. The following articles have the steps you will need to test the issue in both safe mode and in a new user account: 


Use safe mode to isolate issues with your Mac - Apple Support


How to test an issue in another user account on your Mac - Apple Support


Best Regards.

1 reply
Question marked as Top-ranking reply

Oct 29, 2019 6:46 AM in response to nitishk72

Hello nitishk72,


Thank you for using Apple Support Communities!


I understand from your post that after updating your Mac to macOS Catalina, you are unable to log in with your Apple ID as you are getting an error saying, "Preferences Error There was an error in Apple ID preferences." I recommend testing the issue while your Mac is in safe mode and/or in a new user account. This will help determine the cause of the issue. The following articles have the steps you will need to test the issue in both safe mode and in a new user account: 


Use safe mode to isolate issues with your Mac - Apple Support


How to test an issue in another user account on your Mac - Apple Support


Best Regards.

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Update Apple ID Settings

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