s.mzstatic.com error

Recently I started getting an error from itunes:


I see that this has been a problem before for folks--has anyone solved it or been able to explain it?

iMac 27", macOS 10.13

Posted on Oct 23, 2019 7:29 AM

Reply
1 reply

Oct 29, 2019 2:42 PM in response to MisterTibbs

Hello MisterTibbs,


Welcome to Apple Support Communities! I understand you're getting the error above in iTunes. I'm happy to assist you with this.

Make sure that you can access the Internet on your computer.

Check that your operating system is up to date:

How to update the software on your Mac - Apple Support 

Also, follow the steps in this article: If you can't connect to the App Store, iTunes Store, or Apple Books

If the issue persists, contact Apple Support: Contact Support


Best Regards.

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s.mzstatic.com error

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