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Just keeps spinning but will not download and I want to delete the 13 software

iPad Pro 11-inch Wi-Fi, Cellular

Posted on Oct 23, 2019 12:18 PM

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Level 10

103,449 points

Oct 23, 2019 3:14 PM in response to Blackbird1940

Hello,

Unfortunately you will need to fully restore your iPad to factory settings.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support

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