You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My songs get deleted

The problem is my store, my songs are being deleted for like past months because of it. I listen to a song and the day after i see that the song got deleted and it says “This music is not currently available in your country or region” but it literally was the day before. I’d not considered it as a problem since only singles got deleted but today MY FAVORITE ALBUM with 8 songs is unavailable and that’s a problem. Once i tried to change the store to US to listen to them in there but it didn’t work out because of the location. Please help me, i have the fear in myself that all my songs will get deleted one day saying “not currently available”. I want my songs back, thank you so much

iPhone XS, iOS 13

Posted on Oct 23, 2019 9:32 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 30, 2019 8:21 AM

Hi caliskne,


Thanks for posting. I understand you're seeing some songs are not available in your region.


This resource has some helpful information: If songs are missing from your music library after you turn on Sync Library


"If you can't find or play a song

If you can't find or play a song, check if you added it from Apple Music. If it came from another source, the song might be waiting to upload. Try these steps:

  1. Turn on your Mac or PC and connect it to the Internet.
  2. Open the Music app or iTunes for Windows.
  3. Keep the Music app or iTunes for Windows open so your library can finish uploading.

If you see an ineligible icon   next to a song, delete the song, then add it back to your library. If you still see an ineligible icon next to a song, then that song can’t be uploaded.

If a song is grayed out, then the song might be waiting to upload, no longer available, or not yet released from the Apple Music catalog.


If a song is missing

Make sure that all of your devices have Sync Library turned on, and signed in with the same Apple ID.

If you’re still missing a song that you added from the Apple Music catalog, then the song might have been removed from Apple Music or is available under a different file name. Try searching Apple Music for the song, then add it to your library."


As suggested above, try searching for one of the songs in question and see if you can re-add it to your library. Does that help?


If not, you might use this link to verify that the songs are available in your region: iTunes Link Maker


Cheers.

3 replies
Question marked as Top-ranking reply

Oct 30, 2019 8:21 AM in response to caliskne

Hi caliskne,


Thanks for posting. I understand you're seeing some songs are not available in your region.


This resource has some helpful information: If songs are missing from your music library after you turn on Sync Library


"If you can't find or play a song

If you can't find or play a song, check if you added it from Apple Music. If it came from another source, the song might be waiting to upload. Try these steps:

  1. Turn on your Mac or PC and connect it to the Internet.
  2. Open the Music app or iTunes for Windows.
  3. Keep the Music app or iTunes for Windows open so your library can finish uploading.

If you see an ineligible icon   next to a song, delete the song, then add it back to your library. If you still see an ineligible icon next to a song, then that song can’t be uploaded.

If a song is grayed out, then the song might be waiting to upload, no longer available, or not yet released from the Apple Music catalog.


If a song is missing

Make sure that all of your devices have Sync Library turned on, and signed in with the same Apple ID.

If you’re still missing a song that you added from the Apple Music catalog, then the song might have been removed from Apple Music or is available under a different file name. Try searching Apple Music for the song, then add it to your library."


As suggested above, try searching for one of the songs in question and see if you can re-add it to your library. Does that help?


If not, you might use this link to verify that the songs are available in your region: iTunes Link Maker


Cheers.

My songs get deleted

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.